Privacy Policy

Effective Date: 2/1/2023

Last Updated Date: 2/1/2024

Thank you for your interest in Lvl Financial, LLC (“Lvl Financial,” “We,” or “us”). Lvl Financial is a Texas limited liability company that provides, or arranges, for consumers to obtain various financial products and services such as loans. We welcome you to our website at https://www.lvlfinancial.com, as well as all related websites (the “Site”), and products and services provided by us and certain third parties (collectively, together with the Site, our “Service”). By accessing or using the Service or the Site, you acknowledge that you have read, understood, and agree to the terms of this privacy policy (“Privacy Policy”). If you cannot agree to the Privacy Policy, then please do not use the Service or the Site. 

As you use our Service, you may provide us with information about you, including information that can be used to identify you. This Privacy Policy explains (1) your responsibilities when using the Site and the Service, and (2) how Lvl Financial may collect, use, and disclose Personal Information (as defined below) you provide us and other Personal Information we receive related to your use of the Service. If you have a financial product or service with us, we share Personal Information we collect from or about you in accordance with our GLBA Privacy Notice. If there are any conflicts between the terms of this Privacy Policy and the terms of our GLBA Privacy Notice, the terms of the GLBA Privacy Notice will control. “Personal Information” is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual. 

If you have questions about this Privacy Policy, please contact Lvl Financial, LLC at:

Phone: (484) 630-0844

Email: support@lvlfinancial.com

1) Personal Information Collected

We collect Personal Information from you as you use our Service but only as allowed by law. We limit the collection of Personal Information to what is relevant and necessary to accomplish a lawful purpose. This information can include, but is not limited to, your name, email address, date of birth, social security number, mailing address (including zip code), mobile telephone number, employment information and income. We also collect Personal Information about you from third party lead generators, credit reporting agencies and/or public records.

2) Use of Personal Information Collected

We may use Personal Information to (a) operate, understand, optimize, develop, or improve the Site, applications, products, services and operations; (b) provide you with customer service and support, (c) detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and prosecute those responsible for that activity; (d) protect data from unauthorized parties and comply with legal requirements; and (e) enforce this Privacy Policy, Terms of Use, our policies and any other agreements you have entered into with us.

We may also use Personal Information to process your transactions, maintain your accounts, underwrite and fund loans, communicate with you if there is a problem completing a transaction you requested or to discuss a problem with your account, validate the existence of any dispute regarding receipt or application of payments, implement collection activities as needed, and respond to court orders and legal investigations.

We also use Personal Information for marketing purposes, to provide you with targeted advertising based on your activity on our sites, for archival and backup purposes, to fulfill our duties as an employer, for any other legitimate business purpose, and for any other purpose for which you provide consent.

We may also remove the elements of your Personal Information that could identify you. We may use and disclose the resulting “de-identified” information without restriction. For example, we may create de-identified, statistical, and aggregate data to prepare reports about the Site that do not identify individual users.

3) Sharing of Personal Information

Personal Information may be shared with our vendors, contractors, credit reporting agencies and other third parties in connection with (a) our everyday business purposes – such as to operate and manage the Site, process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus; (b) our marketing purposes - to offer our products and services to you; and (c) Joint Marketing (as defined below) with other financial companies. Personal Information about your transactions and experiences may also be shared for our Affiliates' (as defined below) everyday business purposes.

We will not share Personal Information regarding your creditworthiness with our Affiliates for their everyday business purposes and will not share your Personal Information with Affiliates or Non-Affiliates to market to you. “Affiliates” are defined as companies related by common ownership or control, which can be financial and non-financial companies. “Non-Affiliates” are defined as Companies not related by common ownership or control, which can be financial and non-financial companies.  “Joint Marketing” is defined as a formal agreement between non-affiliated financial companies that together market financial products or services to you.

4) Passive Information Collection and Use

As you navigate the Site, certain information relating to you is automatically collected. This information includes: browsing history; search history; information regarding your interaction with an Internet Website, application, or advertisement; the type of browser and operating system used; the date and time when the Site is visited; geolocation data; Internet Protocol address; Device ID; Cookies; Beacons; Pixel Tags; and Mobile Ad Identifiers. We do not collect home, business or email addresses, or account information from people who simply browse our Site.

Like many websites, this Site uses "session cookies" and "persistent cookie" technology. Persistent cookies are small text files that our Site places within your browser so that it can remember you when you show up again later—like cookie crumbs. None of these cookies store any of your Personal Information. We use persistent cookies to enhance your experience on our Site while also protecting your privacy, as well as enhancing the functionality and performance of our Site, and for analytical purposes. On our Site, temporary cookies, also called session cookies, may be placed within your browser and expire as soon as you exit our site. Typically, session cookies are used to facilitate interactions between you and the fields in forms on our Site.

Managing cookie preferences differs from browser to browser. Please refer to your web browser for further information. If you would like to disable cookies from www.lvlfinancial.com, please use the help function in your web browser to restrict cookies from our Site.

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses Cookies or other tracking technologies to help us analyze how users interact with the Site, compile reports on the Site's activity, and provide other services related to Site activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a returning visitor, and any referring website. The technologies used by Google Analytics do not gather information that personally identifies you. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google's privacy policies. To learn more about Google's partner services and to get the tool you will need to opt-out of tracking of analytics by Google, please visit their website at: https://tools.google.com/dlpage/gaoptout

5) Third-Party Collection

Although we do not collect personally identifiable information on consumers that visit our Site, there exists the possibility that other third parties conduct online tracking on our Site over which we do not control. Such third parties may collect Personal Information about your online activities over time and across different websites when you use our Site. We do not control these third parties, who may engage in practices that differ from those described in this Privacy Policy.

We use data collected by mobile carriers for the purpose of verifying identity and preventing fraud. We may continue to access and use this data throughout the duration of the business relationship.

When logging into a third-party service (such as a social network) or a website different from our Service, please be aware that the privacy practices of those services may differ. Use of the information will be governed by their privacy policies, and you may be able to modify your privacy settings on their websites. We encourage you to read the privacy policy for each website you visit. We are not responsible for the privacy policies or practices of linked third party sites or services.

6) Online Tracking

We partner with companies that deliver ads for our Services on sites that you visit on the web. In order to provide you with a more appropriate online experience, some of our ads that you may see are based on your previous online activity on our Site and other websites. Information about your online activities, combined with other information, may be used to select an ad for a product or service that better matches your interests - which is called online behavioral advertising (OBA) or interest-based advertising.

You can opt out from receiving ads based on your online behavior by visiting the Digital Advertising Alliance (DAA) opt out page at http://www.aboutads.info/choices/. If you elect to opt out of OBA, you will still see ads, but they may not be as pertinent to you. Please keep in mind that opting out is cookie-based and will only affect the specific computer and browser on which the opt-out cookie is applied. If you delete your browser cookies or if you use a different computer or a different browser and want to continue to be opted out of OBA, you will need to opt out again.

Our Site may also contain links to third-party websites and online services. Any access to and use of such third-party websites and online services is not governed by this Privacy Policy, but is instead governed by the privacy policies of those third-party websites and online services, and we are not responsible for the information practices of such third-party websites and online services.

7) How We Respond to Do Not Track Signals

Our Site does not currently have the capability to recognize the various Do Not Track signals or mechanisms from different web browsers. For more information on Do Not Track please visit https://allaboutdnt.com

8) Security Measures

To protect your Personal Information from unauthorized access and use, we use security measures that comply with federal law. As examples, these measures include computer safeguards and secured files and buildings, among other things. We use encryption software to protect the security of individuals' Personal Information during transmission of such information through our Site (for example, the information provided by consumers when submitting an application to us for a loan product). Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure of your Personal Information.

9) Children’s Privacy

The Services are not intended for use by children. We do not knowingly collect Personal Information from children under the age of eighteen (18) years. Please contact us if you believe we may have unknowingly collected information about a child under eighteen (18) years of age, and we will take immediate steps to delete any such Personal Information.

10) Right to Revise Privacy Policy

Lvl Financial reserves the right at any time to update, alter or revise this Privacy Policy. Your use of the Site following any such updates, alterations or revisions constitutes your agreement to follow and be bound by the Privacy Policy as changed. You are responsible for reviewing this Privacy Policy on each occasion you visit the Site to confirm there have been no updates, alterations or revisions since your last visit to the Site.

11) Questions Regarding Privacy Policy

If you have questions about this Privacy Policy, please contact Lvl Financial, LLC at:

Phone: 1-484-630-0844

Email: support@lvlfinancial.com